Your privacy matters to us. This policy explains how we collect, use, and protect your personal data on BrightSkillLearning.
BrightSkillLearning ("we", "us", "our") operates the online learning platform at www.brightskilllearning.com, offering English exam preparation (IELTS, OET, PTE, CELPIP) and IT courses. We are committed to protecting your personal data in accordance with the Kenya Data Protection Act 2019 and applicable international standards.
We collect the following personal data when you use our platform:
| Data Type | What We Collect | Why |
|---|---|---|
| Account Data | Name, email, password (hashed), country | Account creation and login |
| Contact Data | Phone number, WhatsApp number | Course support and communication |
| Payment Data | Card details (via Stripe) or M-Pesa number and transaction reference | Processing course payments |
| Learning Data | Courses enrolled, materials accessed, quiz scores | Track your progress and issue certificates |
| Teacher Application | Qualifications, CV, bio, payment details | Teacher recruitment and onboarding |
| Usage Data | Pages visited, login times, browser type | Platform improvement and security |
We do not collect or store full card numbers. Card payments are processed securely by Stripe, which has its own privacy policy. If you choose to pay via M-Pesa, your transaction is processed directly by Safaricom.
We use your personal data for the following purposes:
BrightSkillLearning accepts payment by card via Stripe. M-Pesa is offered as an optional, alternative payment method for students in Kenya who prefer it — it is never required to complete a purchase.
We share your data only with trusted service providers who help us operate the platform:
All service providers are contractually bound to protect your data and may not use it for their own purposes.
We implement the following security measures to protect your data:
Under the Kenya Data Protection Act 2019, you have the right to:
To exercise any of these rights, email us at admin@brightskilllearning.com. We will respond within 14 business days.
We use only essential cookies required for the platform to function, including session cookies for login. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, but this may affect platform functionality.
We retain your personal data for as long as your account is active. If you delete your account, we will permanently delete your personal data within 30 days, except where we are legally required to retain it (e.g. payment records for tax purposes, kept for 7 years).
BrightSkillLearning is not intended for users under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it immediately.
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact: